Privacy Policy
Last updated: September 30, 2026
Bio-One of Fort Myers ("we," "our," or "us") respects your privacy. This policy explains what information we collect through bioonefortmyers.com, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, such as when you submit our contact or service-request form: your name, phone number, email address, property details, and a description of your situation. We also collect limited technical information automatically, such as your approximate location, device and browser type, and pages visited, through Google Analytics.
How We Use Your Information
- To respond to service requests and schedule remediation work
- To communicate with you about your request, including by phone, email, or text
- To coordinate with insurance adjusters when you've asked us to do so
- To understand how visitors use our site and improve it
- To comply with legal and regulatory obligations related to biohazard waste handling
Third-Party Service Providers
We use the following third-party services to operate this site. Each processes limited data on our behalf under their own privacy policies:
- Google Analytics (GA4) — website usage analytics. Loaded only after you accept cookies via our cookie banner, using Google Consent Mode v2.
- Web3Forms — processes contact and service-request form submissions and delivers them to our team by email. Web3Forms does not use submitted data for its own marketing.
- Google Maps — embedded map on our service-area pages, subject to Google's privacy policy.
Cookies
We use cookies for analytics purposes only after you provide consent via the cookie banner shown on your first visit. You can withdraw consent at any time by clearing your browser's local storage for this site, or by declining when prompted. We do not use cookies for advertising or cross-site tracking.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of certain data processing. This includes rights under the California Consumer Privacy Act (CCPA/CPRA) for California residents and similar state privacy laws. We do not sell personal information. To exercise any of these rights, contact us using the information below.
Data Retention
We retain service-request information for as long as reasonably necessary to fulfill the service, comply with insurance, legal, or regulatory recordkeeping requirements (including biohazard waste manifest documentation), and resolve disputes.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Data Security
We take reasonable technical and organizational measures to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Questions about this policy or your data can be directed to [email protected] or (239) 464-2231.